Posts Tagged ‘Communication’

 
photo credit: barto

We all communicate with several people everyday, all day long, on a regular basis. But how do we know if we’re communicating in a proper and understandable way? There are 3 main types of communication, stated on Sales Management 2.0, to which all communication falls into one of those 3 categories. Which communication type do you think you are?

1. Presenting. This is where the person pitches, presents their case, does a little bit of show and tell in order to “sell” you on a product or service or their idea. This person goes around in life “presenting” everything they talk about whether it be small simple day to day ideas or something huge that they really need your support on. They are basically nothing more than a salesperson in disguise.
2. Debate. Now this one tends to have a little more effect than the above, however, it does also tend to be more annoying. This is the person who has to turn everything into a debate with you by answering with something like “maybe, but”, “yes, but”. This person may win from time to time, but they are still only interested in you always seeing their point of view.

The third, but the most effective form of communication, is “Dialogue” or “Socratic Dialogue” as I position in my e-book. This form of communication is a pathway for arriving at the “Truth” yielding ultimately a collaborative approach (with consensus) to move things forward. When implementing this form of communication, one helps the other to define and realize the real consequences of given situational factors or scenarios.

Obviously the 3rd form of communication is the more preferred way of communicating and also the most effective. This is where all parties involved have a chance to equally speak and discuss the topic.

From Business Opportunities Weblog.

photo credit: Torley

I came across an article located on Open Forum that talks about how your communication skills give power to your performance. Depending on how you communicate with your staff, team, boss and more, will depend on the performance outcome.

Have you ever had a business situation where someone is describing something like finances to you and it sounds almost as if they are speaking in a foreign language? That’s because often times people will communicate using “big” words that are not necessary just so they sound smart. Try communicating in simpler terms almost as if your talking to a 6 year old.

When sending out emails always make sure that the subject line is clear. Make sure your subject line basically states in very short form what the email is going to be about otherwise there is a good chance that it will be deleted before it’s even opened.

Your defense of “sometimes things take a lot of explaining” isn’t going to fly. If you’re drafting documents, that’s not writing for communications value. That means, you’re delivering information. It’s something different—which is okay, but be clear of your goal. Keep things visually simple, crisp, and broken up.

From Business Opportunities Weblog.

 
photo credit: Svadilfari

I recently read an article by Tim Berry that I found to be very interesting. It talks about lessons learned over the years by employer to employee relations. When employers are working with employees, it is no surprise that there will always be some bumping of the heads and even some bad decisions made (also known as “duh moments”). Below are some of the tips found in the above mentioned article.

• People will always be very unpredictable, which makes it difficult to ensure that you have hired the absolute right person for the correct position in your company. It’s basically a guessing game, once you have completely reviewed their resume, references and more, there’s nothing left to do but bite the bullet and hope you have made the right choice.
• Often times you end up hiring the right person for the wrong job. This is not catastrophic, simply find the correct job for that person and all is well and solved!
• People have minds of their own and can change in mysterious ways sometimes. You can always change the job or change aspects about the job, but unfortunately you can not change the person on that job, change is up to them entirely.

“Fit” as in employee fit, is vital but also overrated, and too often used as a rationalization. You want people unlike you, not people like you. But you like people like you.

From Business Opportunities Weblog.